Overview

Dry Ark LLC ("we", "us", "our") operates the ControlFloor product and the controlfloor.com website. We are committed to keeping your personal information minimal and private. This policy explains what we collect, why, and how you can control it.

Information We Collect

The personal information we collect and store is your name and email address. This information is provided by you when you purchase a license, submit the contact form, or otherwise communicate with us.

When you purchase a ControlFloor license, we also collect and store the device type (e.g. "iPhone 15") and UDID (Unique Device Identifier) of the iOS device(s) the license is assigned to. This information is used exclusively for license verification — confirming that a valid license exists for a specific device. It is not used for any other purpose, is not shared with any third party, and is kept private.

We do not collect browsing behavior, analytics data, device fingerprints, or any other tracking information through the ControlFloor website.

How We Use Your Information

We use your name and email address solely to:

Device type and UDID are used solely to verify that a valid per-device license exists. This data is never used for tracking, profiling, or any purpose other than license validation.

We do not sell, rent, or share your personal information with any third party for marketing purposes.

Product Update Communications

From time to time we may contact you about ControlFloor updates, new features, or important announcements. If you prefer not to receive these communications, simply let us know at contact@dryark.com and we will promptly remove you from all non-transactional messaging.

Payment Processing

License purchases are currently processed through Shopify during an interim period, and we are transitioning to Stripe for all future purchases. In either case, your payment details (credit card number, billing address, etc.) are submitted directly to the payment processor and are never stored on our servers.

Each processor's handling of your payment information is governed by their own privacy policies: Shopify Privacy Policy, Stripe Privacy Policy.

ControlFloor Software

ControlFloor is an on-premises product. It runs entirely on your hardware and your network. We have no access to your devices, your data, or any information processed by the software. No telemetry, analytics, or usage data is transmitted to us.

Data Retention

We retain your name, email address, and device information for as long as your license is active or until you request removal. If you would like your information deleted, contact us at contact@dryark.com and we will remove it promptly.

Cookies

The ControlFloor website does not use cookies, tracking pixels, or third-party analytics scripts.

Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact

If you have any questions about this privacy policy or your personal data, please contact us:

Dry Ark LLC
contact@dryark.com
Lewes, DE